Purchasing information for schools and early years centres

The Little Hen Company is an established independent retail toy supplier both online and through our shop in Leeds.

We stock a large range of educational toys, games and gifts that are ideal for nurseries, pre-schools and playgroups.  All of our products are carefully selected by us personally and sourced from quality suppliers.

Our ranges include BRIO, Fiesta Crafts wall charts and puppets, Wooden Play Food, PlanCity and Schleich animal figures, plus many more.

If you are not sure what you are looking for and want general help and advice please call us on 0845 130 6889 and we'll help you choose toys and games for your school or early years centre.

Q. So how do I order from The Little Hen Company?
A. You can order online, by telephone on 0845 130 6889 or by fax on 0845 299 1796.

Q. Do I need to set up an account with you first?
A. No - you can order a single product or place multiple repeat orders with us.

Q. How can I pay for my order online?
A. We accept credit / debit card payments online and for schools & early years centres you can also select to pay by 'Purchase Order'.  Simply place your items in your online shopping basket and check-out selecting the 'Purchase Order' payment option.  Payments can then be made by cheque or via bank transfer.  Please make cheques payable to 'The Little Hen Company'.   Contact us for our bank details.

Q. How can I pay for my order over the telephone?
A. We accept credit / debit card payments over the telephone.  For schools & early years centres please select to pay by 'Purchase Order'.  Simply place your items in your online shopping basket and check-out selecting the 'Purchase Order' payment option.  Please contact us then on 0845 130 6889 to make a payment by credit / debit card over the telephone. 

Q. What information do I need to provide?
A. You need to provide the standard contact information plus billing / delivery details.  If the order is for a school or early years centre then we would also need your purchase order number and confirmation, contact details and confirmation that you are authorised by the school or early years centre to buy on their behalf.

Q. How quickly can I expect my order?
A. Usually orders are shipped for delivery within 3 to 5 working days of the order being placed.  However, if you need your order in a hurry then please choose our next day delivery service online or contact us on 0845 130 6889.

Q. Can I see the products before I place an order with you?
A. Yes, of course you can.  Call by our shop to see a selection of our range or make an appointment with us for a one-to-one consultation.

Q. I'm looking for a particular item but can't find it on your website.
A. We deal with a large number of suppliers and can source most educational based toys and games so please contact on 0845 130 6889, by fax on 0845 299 1796 or by email on sales@thelittlehencompany.com and we'll do our best to help you.

Q. I'm still confused by the process!
A. Don't worry!  Call us on 0845 130 6889 and we'll help you.  We are a small and friendly, family run business and like to pride ourselves on the level of customer service we offer.

We look forward to working with you ,

Mark & Jessie.